IE8 PROBLEM.trying to get to work with PJ 9.2, JRE 1.4.2, Office 2003

Unix shop environment..
IE 8.0.6 PROBLEM.Trying to work with PJ 9.2, JRE 1.4.2, Office 2003 in test environment.All functions work (transactions and panels) except word interface (link or embed).
Production environment..IE6, PJ 9.2, JRE 1.4.2, OFFICE 2003, works fine. All functions work(transactions and panels) including word interface (link or embed).

1) Have tried to change pj server parameter...RICHTEXT=WORD.DOCUMENT.8
Not successful same error

2) Going to try IE8 with PJ 10, JRE 1.4.2, Office 2003 in test environment. According to documentation, results may be the same

Comment.IE8 heavily security dependant (too much maybe)
My new pc’s are coming in with IE8 installed on them.

Surely someone has crossed this bridge before me.
Any help would be appreciated.
Charley Epps
Sr. System Analyst

AttachmentSize
PJ Error.jpg16.64 KB

If anyone finds an answer or

If anyone finds an answer or solution to this, please post it.

Thanks
Rob

Screen shot of error?

Hi,

Would it be possible to attach a doc with a screen shot of the error? Are you receiving a prompt "Select the encoding that makes your document readable"?

Is it possible to create new objects (OLEs)?

It'll be late March before I get to see a Portal/J on IE8.

Regards

Getting an error (Access

Getting an error (Access denied
You are not authorized to access this page) when attaching a word document to the posting, but if you can send me your e-mail address, I can send to you..
The message:

Portal J-Tigpjut
Not able to find file
http://server1.domtar.com:1234/pjserv/servlet/com.iint.pjserv.servlets.PJAppletServices?RequestNotXML=D(config.ini) at the Web Server address :server1.domtar.com

Getting an error (Access

Have you tried adding the pj server to trusted in security
Also test with low security and work down.

postmaster@passportgeek.com

Sorry about the attachment problem.

It is as if it (the pc /

It is as if it (the pc / account) cannot access or find the file: The word document is linked on our local lan...

Or access is not being granted to the portal j server (//server1.domtar.com:1234)

ActiveX

Looks like ActiveX is trying to say that it cannot find the Portal/J config.ini file. Makes sense if no OLEs are working. The message is pieced together in TigRes.dll and tigpjole.ocx. tigpjole.ocx has "/pjserv/servlet/com.iint.pjserv.servlets.PJAppletServices?RequestNotXML=D{config.ini}" hard coded.

TigRes has "Not able to find the file %s at the the Web Server address :%s".

See NativeLib.jar. Rename to .zip, extract programs and look at with hex editor like UltraEdit.

For more clues, turn Portal/J tracing on to maximum and decompile PJAppletServices.class and PJAppletRequestSession.class. The Portal/J trace might show messages from PJAppletRequestSession.

Set web server (Portal/J) tracing to level 9 (lots of logging) on the Portal/J Administration page at: Servlet Configuration, "Configure General Options", then "Reload Control Data" or bounce the servlet container, i.e., Tomcat. Web server log is at .../portalj/logs/servelet.log or whatever file name you defined.

Local trace file, i.e., on the PC accessing P/J via a browser or Web Start is defined on P/J, File, Preferences, Diagnostics, Local Trace Details.

Same problem reported by other Asset Suite user

Hi,

Found an email chain describing same problem with P/J 9.2 with IE7. No resolution was found at that time, October 2008.


Currently (February 2010) working at site with P/J 10.0.7, IE7, MS Word 2003 in production. Don't recall this problem at implementation.

I had this problem in 2008

We never found a solution to this and are still on IE6. The desktop folks are currently working on some virtualization option, but I don't know the details.

IE8 problem, Passport 9.2, PJ 9.2, JRE 1.4, OFFICE 2003.

All transactions within application work with one exception "word interface" (i.e. "scope-of-work" documents linking or embeding).

Testing temporary solution:
Multiple session on PC of IE8, IE6.(New pc's arriving with IE8, Passport (prod) application currently works 100% with IE6 configuration.

Initial testing result -ok-, with some restrictions in IE6, but that's -ok-. Application performs well.

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